Terms of Service
Welcome to Rekindled Reworx! We are committed to providing our customers with unique, high-quality products crafted from reclaimed aging barrels. Our aim is to ensure satisfaction with every piece you purchase from us. Please read the following terms carefully as they govern your use of our services and products.
Custom Engraved Work:
At Rekindled Reworx, we take great pride in crafting bespoke items that cater to your client, personal or gift-giving needs. Due to the customized nature of our engraved products, all sales are final once an order is placed and confirmed. We cannot accept returns or exchanges on custom-engraved items. We encourage our customers to double-check all order details (including spelling and design choices) before submitting an order.
Order Accuracy:
We strive to ensure the accuracy of every custom-engraved product. If your order differs from your specifications due to an error on our part, please contact us within 48 hours of receipt. We will work diligently to correct the issue and provide a replacement if necessary. Sales@RekindledReworx.com
Product Variations:
Each item we create is unique, and sourced from authentic reclaimed aging barrels. Variations in wood grain, color, and texture are natural and expected. These distinctions make your item one-of-a-kind and do not affect the overall quality and craftsmanship of your purchase.
Use of Our Services:
By placing an order with Rekindled Reworx, you agree to adhere to these terms and our policies. Please ensure that you understand our process and what to expect from our handcrafted products.
Contact:
Please feel free to contact us with any questions regarding the Terms of Service and we’d be happy to discuss. Sales@RekindledReworx.com
Thank you for choosing Rekindled Reworx. We look forward to delivering exceptional, personalized pieces that you can cherish for years to come.